Terms and Conditions

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This website is operated by No Cap LLC. Throughout the site, the terms “we,” “us,” and “our” refer to No Cap LLC. By accessing our website and/or purchasing from us, you agree to be bound by these Terms and Conditions and any related policies.

We strive to ensure all product descriptions, images, and details are accurate and up-to-date. Since our candles are handcrafted, slight variations in color, scent, or texture may occur and are not considered defects.

• Orders are subject to product availability.
• Prices are listed in USD and may change without notice.
• We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
• Payment must be completed at the time of purchase.

• We currently ship only within the United States.
• Order processing time: 1–3 business days.
• Estimated delivery time: 1–7 business days, depending on location and shipping method.
• No Cap LLC is not responsible for delays due to shipping carriers or incorrect addresses.
• Tracking information will be provided once your order is shipped.

• All sales are final.
• Refunds are only offered for items that arrive defective or if there is an order issue.
• To request a refund, contact us at support@nocapusa.com within 5 days of receiving your order and include clear photos of the issue.
• If your refund is approved, we will process it back to your original method of payment. Return shipping instructions will be provided if necessary.

All content on this website—including logos, product images, graphics, text, and product names—is the sole property of No Cap LLC and may not be used without our written consent.

To the fullest extent permitted by applicable law:

• No Cap LLC disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
• No Cap LLC shall not be liable for any indirect, incidental, punitive, consequential, or special damages of any kind arising from your use of our website or products, including but not limited to loss of data, loss of profits, property damage, personal injury, or any third-party claims.
• By purchasing our products, you agree to use them at your own risk and discretion. No Cap LLC makes no guarantees about product suitability for specific individual needs or conditions.

Some states do not allow limitations on implied warranties or the exclusion or limitation of certain damages, so some of the above disclaimers may not apply to you.

We respect your privacy. No Cap LLC does not share or sell any personal information collected from our customers.

• Information provided during checkout or account creation is used strictly for order processing and internal marketing purposes only (such as newsletters or product updates).
• For full details, please see our [Privacy Policy].

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page and are effective immediately.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

No Cap LLC
📧 Email: support@nocapusa.com